3.0.067 Crashes when retrieving messages

[vk3ama]

OK, I'm new to PG Offline.

3.0.067 crashes when getting messages. Sometimes it will crash after only 16 or so, other times after a couple of hundred.
Have tried it on 3 pcs, all XP PRO (SP3 & SP2). All new installs, no previous versions loaded.

Installed 3.0.051 on 2 PCs and they worked fine.

I didn't capture any specific error data, sorry.

Laurie, VK3AMA

[Wilson Logan]

Hi Laurie,

Can you please get a screenshot the next time it happens?

Thanks,

Wilson.

[vk3ama]

OK WIlson,

Reinstalled 3.0.067 on 2 pcs and got it to crash on both. One of these brings up Visual Studio Debugger, which I don't know howto drive. So I can't help with that one. The second PC brings up the standard error reporting screen...see image



The XML report can be viewed here http://www.vk3ama.com/tmp/e59e_appcompat.txt

While I was composing this reply, the following (new) error occurred on my testing PC. All previous errors have initiated the XP debug window...




I had virus & firewall protection disabled during testing.

Hope this helps

Laurie, VK3AMA

[Wilson Logan]

Hi Laurie,

Thanks for posting the screenshots. They have been very helpfull.

Do you use Windows Update at all? Its quite useful for maintaining the currency of your Windows system.

Both the errors you report are em.. historical.

The mscomctl.ocx error has a hotfix from Microsoft:

http://www.microsoft.com/downloads/details.aspx?FamilyID=25437D98-51D0-41C1-BB14-64662F5F62FE&displaylang=en

similarly, the automation error has a fix from Microsoft:

http://www.microsoft.com/downloads/details.aspx?familyid=47809025-D896-482E-A0D6-524E7E844D81&displaylang=en

Cheers,

Wilson.




 

[vk3ama]

Thanks for the links.

I don't normally install the frequent barrage of MS hotfixes on my test PC as it is not online. I only went online to test PGO and download the newsgroup messages.

This is the only application that is crashing on this PC. Everything else appears stable. CPU-3GHz with 1G Ram. Only other apps running are apache/mysql/php for website development.

I would have thought that the need for an updated version of the comon control would have been included in the PGO install package.

Ayway...updated using the links provided. I am still getting a crash (not all the time, some groups download OK, some fail after a handfull of messges downloaded.).



A new XML report of the crash can be viewed here http://www.vk3ama.com/tmp/fea9_appcompat.txt

Thanks
Laurie, VK3AMA

[Wilson Logan]

Hi Laurie,

Have you installed Windows 7 or any Windows 7 components?

Cheers,

Wilson. 

[vk3ama]

Hi Wilson,

No Windows 7 or components (that I am aware of) installed on my test PC.

I see I have some firect emails from you, so will reply to thoses now.

Thanks
Laurie

[Wilson Logan]

Hi Laurie,

The developer has created a new version for you:

http://www.personalgroupware.com/groupmanager/PGOffline-3-0-069.exe

Can you please run it and let me know how you get on.

Cheers,

Wilson.

[tecno]

Hi Wilson,

I have the same problem

2009-04-02 19:36:02 >  Set group's info (CAD_CAM_EDM_DRO)
2009-04-02 19:36:02 >  Authorization started
2009-04-02 19:37:33 >  Authorization accomplished
2009-04-02 19:37:33 >  Request number of messages
2009-04-02 19:37:34 >  Number of messages : 96533
2009-04-02 19:37:34 >  Receive message : 96510

upgraded to .069 and still same problem ie it just stops as above

cheers
Bengt

[Wilson Logan]

Hi Bengt,

The Yahoo changes have temporarily knackered PGO.

http://www.ygroupsblog.com/blog/2009/03/19/even-groups-gets-the-hiccups/

We are working on a solution right now.
 

Cheers,

Wilson.