invalid format

tppjr · January 28, 2006, 04:44:00 AM

Getting nothing but invalid format again.

This is getting to be a real pain in the butt.

Thomas

Wilson Logan · January 28, 2006, 07:40:19 PM

Sorry about that but I have no control over Yahoo & what they may do to their message format. As you've no doubt experienced, it'll clear up on its own as they update their software. If it doesn't we'll issue a patch but what we won't do is chase a moving target i.e. we're not going to try & fix something that'll be gone in a week.

If Yahoo wasn't a free service you could log an issue with them but as it is we just have to put up with it.

Cheers,

Wilson.

tppjr · February 25, 2006, 04:12:34 AM

Of my 20+ groups I have I can only download from 3 of them. The rest still have the invalid page format. Been over a month now. I have not changed anything in my setup or on yahoo. I am running 2.5.44.

Thomas

Wilson Logan · February 26, 2006, 01:32:22 AM

Hi Thomas,

Can you tell me the names of one or two groups to test, preferrably public ones.

Thanks,

Wilson.

tppjr · March 15, 2006, 11:16:43 PM

Wilson,

Give this one a try, unfortunately it is not a public list.

http://autos.groups.yahoo.com/group/vmoatech/

Thomas

Clashjo · March 16, 2006, 11:25:46 AM

On my side, all groups are working fine, with one exception : scalenet
The command " Get group's list " doesn't work either.

Clashjo · March 16, 2006, 11:38:34 AM

Forget about 'scalenet' group.

The real error behind 'invalid page format' is that this group's archives are only available to moderators.

I identified by looking at the \log subdirectory : there was a MSCNT_scalenet_0.html file inside.

tppjr · March 16, 2006, 01:45:04 PM

quote:
The real error behind 'invalid page format' is that this group's archives are only available to moderators.
quote:

I do not think this is the case with me. I could download all my groups witout any problems till one day then about a third of them would give me the invalid page error. I do not think that all of those moderators decided to change their settings at the same time.

Thomas

Clashjo · March 16, 2006, 02:30:33 PM

Thomas, the interesting part is PG Offline logging the faulty HTML received from Yahoo in the \log subdirectory.

This faulty HTML contained the real error message ("access restricted to moderators" in my case).

Maybe a similar HTML is also written to your \log and will provide more information about your specific problem.

Wilson Logan · March 16, 2006, 11:48:22 PM

Good point Clashjo but I think Thomas' problem is probably Yahoo server software related.

Hi Thomas, can you tell me a public group you're having trouble with? Just find a couple & try downloading them.

Cheers,

Wilson.

rpgrayso · March 19, 2006, 12:13:49 AM

Wilson - FWIW, all of my public groups work fine. The moderated groups all get the invalid format error.

Richard

Wilson Logan · March 19, 2006, 11:53:53 PM

Hi Richard,

That sounds to me like an issue with authorisation. Can you try it with 'Skip Authorisation' (File--> Options--> Workflow) switched off & see what happens?

Cheers,

Wilson.

rpgrayso · March 20, 2006, 03:22:36 AM

Wilson,

Yep, switching off the "Skip Authorization" option did the trick. Thanks.

Richard

dbpc5153 · March 20, 2006, 05:43:45 PM

It fixed mine as well.
Thanks
Debbie

Wilson Logan · March 20, 2006, 11:26:03 PM

OK Chaps,

Skip Authorisation uses your cached login info in IE. If you clear your IE cache or don't use IE, it won't work.

If you can't use it you're not missing much. I just introduced it because PGO logs in to each & every group one at a time when it does a Refresh. If you have 30 groups, most with only one or two messages, it can double the time for the Refresh. Having said that, we're talking about doubling it from 4 minutes to 8 minutes so its not the end of the world.

Cheers,

Wilson.

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