Reregistering

[Bill Bradshaw]

Wilson, I developed a problem with trying to print digests.  So after trying some fixes I decided to delete PGOffline and start over.  It appears I now have to reregister but when I try to reregister I get an invalid page message.  So I need some help to get PGOffline up and running again.

[Wilson Logan]

Bill,

 Please use the Registration dialog rather than the Re-registration dialog. Fill in your details as before & hit 'Register' not 'Send'.

The reason for this is that I included functionality in PGO that would allow you to  Re-Register by sending your old code to my server & you would recieve a new code to match your new hard disk drive (the usual reason for re-registration). Adding this to PGO wasn't hard but adding it to the server has turned out to be very hard & so if you need a new reg code because you've changed hard disks, you need to mail me & I'll send you one.

As you haven't changed your hard disk you can just use the original Registration dialogue.

Cheers,

Wilson.

[Bill Bradshaw]

Winston, last night my computer harddisk number was being listed as different from my original registration harddisk number.  When I turned on the computer this morning it was back to the original harddisk number and I was able to enter my registration number.  When trying to print a digest I still have not been able to overcome the error message "The printer could not be found."  All of my other programs print just fine.  Before when I would try to print a digest I would get a dialog box letting me select my printer.  Could I get a list of the files PG Offline accesses when printing so I can check and see if any of them are corrupted on my computer?

[Wilson Logan]

Bill,

 I'll ask the developer for a list as you suggest. I'll also ask him if he can think why you'd be getting that error message.

Cheers,

Wilson.

[Bill Bradshaw]

I reinstalled the VB 6.0 runtime files this morning but that was not the answer to fixing the printing problem.  I can select a topic in the program help and print it without any problem.  The help file probably uses a different engine.  I am still thinking about the problem but I am running out of ideas.  In case he wants to know I run Windows 98SE.

[Wilson Logan]

Bill,

PG offline uses the default printer. Can you send me a screen shot of what you see when you do Start--> Settings-> Printers?

Thanks,

Wilson.

[Bill Bradshaw]

Here is the printers image.  As you can see my HP R80xi is the default printer.

[Wilson Logan]

Sorry Bill,

 I can't see that image attached. Can you email it to me at my normal email address?

Thanks,

Wilson.