"You have no permissions to complete this request."

[Wilson Logan]

You will see this if:

1) You are not a member of the group

2) The account you set in Master Login is NOT the account linked to the group you are trying to download.

Master Login is just a default for new groups.

You can set the login details of each group individually. Right click on the group name and choose Group Setting -- > Group Logon.

If the user is set to (default) it means it will use the details in Master login but you can override that by changing the user name & password in Group Logon.

Cheers,

Wilson.