PG Offline

PG Offline => I need Help ! => Topic started by: t2000kw on March 14, 2011, 12:23:37 AM

Title: Invalid page format -- only on some groups
Post by: t2000kw on March 14, 2011, 12:23:37 AM
I'm getting the "invalid page format" error message on some groups but not all groups. Even among the groups I own some download messages, some throw that error message.

I use only one Yahoo account so it's not the password or username being a problem since it works on some groups. At one time they all worked just fine. I catch up on the groups every couple of months and it isn't working 100% now.

Any ideas?

It works on these groups:

Grow-Hops
Zymurgy
GroupManagersForum
BeerSmith
BrewingEquipment

It does not work on these groups:

ModerationPlugin
HamRadioAntenna
Paperport
Amateur-Repairs
Chevy_S10

Donald

Title: Re: Invalid page format -- only on some groups
Post by: Manfred on June 18, 2011, 01:30:11 PM
I have the same issue with error messages. What is going on ????
Title: Re: Invalid page format -- only on some groups
Post by: Manfred on June 27, 2011, 10:33:14 AM
Would really like a response to this problem - I makes PGO unusable...

??????
Title: Re: Invalid page format -- only on some groups
Post by: Manfred on July 01, 2011, 09:12:37 PM
HELLooooooo ?

This issue is making PGO unusable - What is the problem/solution ????

Thank You
Title: Re: Invalid page format -- only on some groups
Post by: Wilson Logan on July 03, 2011, 10:44:35 AM
Hi Manfred,

Yahoo are mucking about with formats.

E.g. the Zymurgy, Grow-Hops and BeerSmith groups mentioned by Donald were definitely not working and now they are.

I'm loathe to make alterations to PGO only to have Yahoo change the format back again.

Cheers,

Wilson.
Title: Re: Invalid page format -- only on some groups
Post by: Manfred on July 14, 2011, 03:46:35 PM
WooHoo....... its not Yahoo !!!!

I have no idea what is going on - but I doubt its Yahoo formats.

I was able to fix all 'Error' message by going into File/Options and unchecking 'skip authorization'

I have no idea what that does and can not find any description of it.

In any case all my groups now download as before with no Errors..

Explaination ?????
Title: Re: Invalid page format -- only on some groups
Post by: Jim Slater on July 16, 2011, 05:29:56 PM
I have an older version of PG Offline (v. 2.5.47). This was the only version I could find that actually works, so I have been reluctant to update it. The last time I successfully updated my group (TIMEWAVEZERO2012) was on June 28, 2011. I have archived 19,758 messages. This is what now happens when I click on "Receive Messages"

7/16/2011 9:22:07 AM >  Set group's info (TIMEWAVEZERO2012)
7/16/2011 9:22:07 AM >  Authorization started
7/16/2011 9:22:09 AM >  Authorization accomplished
7/16/2011 9:22:09 AM >  Request number of messages
7/16/2011 9:22:10 AM >  Error : Invalid page format.

Do you have any suggestions as to what is wrong, or how I can fix this?
Thanks,
Jim.
Title: Re: Invalid page format -- only on some groups
Post by: Wilson Logan on July 16, 2011, 07:09:02 PM
Hi Manfred,

'Skip Authorization' stops PG Offline from logging in for each and every group using the entered login details. It uses the cached login information from IE.

What this implies is that if it works with 'Skip Authorization'  switched off then you need to refresh the cached login information by logging in to Yahoo groups using IE.

You should do this as a matter of routine in any case.

Or leave 'Skip Authorisation' unchecked.

Cheers,

Wilson.    
Title: Re: Invalid page format -- only on some groups
Post by: Wilson Logan on July 16, 2011, 07:13:07 PM
Jim,

You should upgrade to 3.0.84

http://www.personalgroupware.com/groupmanager/PGOffline-3-0-084.exe

Cheers,

Wilson.
Title: Re: Invalid page format -- only on some groups
Post by: Jim Slater on July 16, 2011, 11:49:54 PM
Thanks Wilson, the new version worked. But when I go to register the product, following the steps at http://www.pgoffline.com/purchase.htm , under Help, I see only Support Page, Help, and About... I don't see the option for Product Registration. Does that mean I can upgrade my old version without having to re-register it?

Thanks,
Jim.

Title: Re: Invalid page format -- only on some groups
Post by: Jim Slater on July 18, 2011, 02:43:09 AM
BTW, my old version (v. 2.5.47) WAS registered and paid for!

Jim.
Title: Re: Invalid page format -- only on some groups
Post by: Manfred on July 18, 2011, 11:26:02 AM
That 'trick' of logging in with a browser does not work for this issue.

I tried logging-off, logging-in, clearimg the cache, removing cookies, etc, etc...

Nothing worked other that unchecking that  'skip authorization' option.

This behaviour was the same on both an XP and W7 install.
Title: Re: Invalid page format -- only on some groups
Post by: t2000kw on July 21, 2011, 03:29:56 PM
Quote from: Wilson Logan on July 16, 2011, 07:09:02 PM
utine in any case.

Or leave 'Skip Authorisation' unchecked.

Cheers,

Wilson.    

I unchecked "skip authorization" and it worked for Paperport. I'll try some others.

Could you explain what this option does and why we might need it checked or why it works unchecked?

Donald
Title: Re: Invalid page format -- only on some groups
Post by: Wilson Logan on July 24, 2011, 12:00:24 PM
Hi Donald,

By default PG Offline signs in to Yahoo using your stored Master Login information.

If you check 'Skip Authorisation' it uses the cached login information it finds in the Yahoo cookie in IE.

If you have cleared your IE cache this information will not be available & the result is that you will not get your groups.

In hindsight it would have been better for PGO to detect that the IE cache is cleared and automatically failover to using the Master Login information.

The advantage of 'Skip Authorisation' is that it only logs in once to Yahoo making Refreshs slightly faster than using Master Login which logs in to each and every group when you do a Refresh.

Cheers,

Wilson.

Title: Re: Invalid page format -- only on some groups
Post by: snoskier1 on August 14, 2011, 03:19:51 PM
I am getting the dreaded "invalid page format" msg on some groups now ....

I am using PGO 3.0.84   ....

Yahoo appears to be uncooperative with downstream storage apps ....  oh well, I guess I must move on.

Mark