Print Page - I can't register my copy

Title: I can't register my copy
Post by: MyNameIsScott on August 10, 2009, 02:02:20 PM

I finally got things moved to my new laptop, and when I attempt to register my copy of PG Offline I get an error message - "Currency informatoin can't be received from server." This message loops and I can't get past it by clicking OK. I've now used Task Manager to kill the process. The application restarts without error, and I've verified it is version 3.0.77. Everything else works OK, just not the registration. As far as I can tell, my firewall isn't blocking the application.

There are still three weeks+ to go in the trial period, so no rush.

Scott

Title: Re: I can't register my copy
Post by: Wilson Logan on August 11, 2009, 06:36:44 PM

Hi Scott,

The domain www.pgoffline.com is down due to issues with the host www.kazix.com

Sadly www.pgoffline.com has the registration and currency databases on it so if it is unreachable I can neither sell copies of PG Offline nor re-register new copies.

Needless to say I have been requesting assistance from Kazix support. The site has been down for at least a week.

Cheers,

Wilson.

Title: Re: I can't register my copy
Post by: Wilson Logan on August 11, 2009, 06:53:03 PM

Hi Scott,

Kazix support have got back to me and told me the issue is resolved.

Can you try again?

Thanks,

Wilson

Title: Re: I can't register my copy
Post by: MyNameIsScott on August 11, 2009, 08:16:25 PM

Thanks Wilson, it worked and my copy is registered now.

Scott

PG Offline

PG Offline => I need Help ! => Topic started by: MyNameIsScott on August 10, 2009, 02:02:20 PM