I have recently changed my laptop and reinstalled the programme. No problem there and it works but I can't seem to register it to make it a full copy. The old serial number doesn't work and if I request a new one, it simply says its invalid and I get a message saying I haven't completed payment and keeps wanting to send me off to Paypal. I did pay back in July and am really annoyed about this as the only solution I can see at the moment is to pay again!
Marcia.
Forgot to mention that I have mailed the company but have had no reply at all.
Marcia
Hi Marcia,
There is currently an issue with the pgoffline.com domain email addresses.
Please contact me directly at wilson (dot) logan (at) ntlworld (dot) com
Thanks,
Wilson.
Hi Wilson
I emailed you on your private email address but haven't heard anything back. Did you receive it?
Marcia.
Hi Wilson
I just tried on the offchance to reregister it and it worked this time. Thanks for your help.
Marcia.
Hi Marcia,
There was a problem with your registration. I fixed it and emailed you on the 16th of Jan. Did you get my email?
Cheers,
Wilson.
Hi Wilson
No I didn't get your email but notification of this one ended up in spam so wonder if I missed it. Anyway your fix obviously worked and all is working fine now.
Many thanks.
Marcia.