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PG Offline

PG Offline => I need Help ! => Topic started by: AceHarddrive on February 18, 2004, 09:36:54 AM

Title: I can't get PGO to open!
Post by: AceHarddrive on February 18, 2004, 09:36:54 AM
I restarted my computer (twice), clicked on the PGO icon (several times) only to get the splash screen, then nothing.  I was almost done with the downloading, too.  
~Tim   :'(
Title: Re:I can't get PGO to open!
Post by: Wilson Logan on February 18, 2004, 05:01:01 PM
Hi Tim,

What version are you running? Have you installed any new apps lately? A new browser perhaps?

Cheers,

Wilson.
Title: Re:I can't get PGO to open!
Post by: AceHarddrive on February 18, 2004, 05:03:55 PM
I'm using the latest version.  No new apps or browsers.  It's been running fine up until this morning.

~Tim
Title: Re:I can't get PGO to open!
Post by: AceHarddrive on February 18, 2004, 06:21:20 PM
I just tried deleting PGO and reinstalling...no help there.
--------------------
Just tried a system restore...no help.  Tried another deletion/reinstallation.  This time, I got an error message:

Error during load yg_mr_dll
Error Information:  Index out of bounds

~Tim
Title: Re:I can't get PGO to open!
Post by: Wilson Logan on February 18, 2004, 06:54:19 PM
Wow... freaky...

Can you send me a screenshot of that?

Thanks,

Wilson.
Title: Re:I can't get PGO to open!
Post by: AceHarddrive on February 18, 2004, 07:15:46 PM
It's on its way!  Bytheway, that was yg_mr.dll (oops!)

~Tim  ;D
Title: Re:I can't get PGO to open!
Post by: Wilson Logan on February 19, 2004, 05:18:45 PM
The solution is to:

1. Uninstall PG Offline

2. Manually delete [HKEY_CURRENT_USER\Software\VB and VBA Program Settings\PG Offline] from the registry.
You can use Start--> Run--> regedit to edit the registry.

3. Re-install PG Offline back to the same folder.

The cause of this problem is changed locales settings or corrupted registry settings.

Cheers,

Wilson.
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