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PG Offline => I need Help ! => Topic started by: Reikidragon on June 09, 2004, 05:36:55 PM

Title: Program Disappears when I click it!
Post by: Reikidragon on June 09, 2004, 05:36:55 PM
I have the program set to auto download. when I close the program, I cannot reopen it. I know that it is running in the background as when I hit Ctrl alt del it shows it. But where is it and how can I reopen it?
 Thanks ALex
Title: Re:Program Disappears when I click it!
Post by: Reikidragon on June 10, 2004, 12:53:50 AM
 I seemed to have fixed it by taking out all the microsoft access pages, downloading a new copy and then putting the pages back. It did not work so I switched the pages back to the original download. This allowed me to open the program and uncheck the  Intital wait... download # messages and  reset to speed limit.  I then Returned my copies of access and everything is working again. And this time I lost no data!
 ALex


 Could we do something about it though it;s a lot of work to get it back!

 Alex
Title: Re:Program Disappears when I click it!
Post by: Wilson Logan on June 10, 2004, 06:40:59 AM
Hi Alex,

When you close the program it should close & not be running anywhere i.e. no entry in task manager.

How are you 'closing' the program ?

Thanks,

Wilson.
Title: Re:Program Disappears when I click it!
Post by: Reikidragon on June 10, 2004, 10:11:29 PM
Simply by using the x on the program! It only happens when I have the download set for auto download wait x min get x number of messages then wait x min.  I just had to do it again a few min ago. So I know it is still doing it. I remove the pages then it opens again so i can uncheck the boxes on the download stuff. then I can add the page back. I really do not know why it is doing that?


Alex
Title: Re:Program Disappears when I click it!
Post by: Wilson Logan on June 11, 2004, 12:25:25 AM
Hi Alex,

I'm with you till you say

"I remove the pages"

Sorry... what are you removing? Where from? Can you send me some screenshots? That would be very helpfull.

info@personalgroupware.com

Cheers,

Wilson.
Title: Re:Program Disappears when I click it!
Post by: Reikidragon on June 11, 2004, 05:11:57 PM
Screen shots of it I do not have. I remove the files.......microsoft access ones inside the program.  by going to c: program files and clicking on the pgoffline  folder. inside are the ygroups ( not exact file name but close) I could not remember the real name. or the file that saves the groups info.  after that file is removed the program will reopen and I can reset the download to  speed limit as apposed to the lower check box. Does that make sense?

 Let me know......Because even I am confused on this one.

 Alex
Title: Re:Program Disappears when I click it!
Post by: Wilson Logan on June 11, 2004, 06:32:12 PM
Hi Alex,

OK.... are you opening the Access database & deleting parts of it or deleting the entire database? If you're just deleting a table, which one are you deleting?

Frankly... you're the only person to experience this. I would suggest that you backup your data, uninstall the program, shutdown, restart and re-install.

BTW which version are you running?

Cheers,

Wilson.
Title: Re:Program Disappears when I click it!
Post by: Reikidragon on June 11, 2004, 11:13:16 PM
No, I am not deleting anything....just moving the access files out of the program.  restarting  Pgoffline and then after it opens up I have access to the download options under File- option- download tab. Then I have to uncheck the Repeat option and it works fine. It seems to do this only when I close it and the Repeat option is still running. Right now I have the Newest version and waiting for a Registration code so that I can have the Registered version. Sent an email about it.  You should have an email from me about the registration.

 Alex
Title: Re:Program Disappears when I click it!
Post by: Wilson Logan on June 12, 2004, 07:40:54 AM
Hi Alex,

My email has been acting up lately. Can you send me an email directly?

wilson.logan (at) ntlworld.com

Or you could PM me.

Thanks,

Wilson.
Title: Re:Program Disappears when I click it!
Post by: lorraine on June 14, 2004, 09:08:03 AM
Alex,
I'm a bit lost as to what all you're doing, but I thought I would throw out this idea just in case it applies.  

I have PGO set to go to the system tray when I minimize the window.  Most of the time, to bring it back, I just double click the icon in the tray.  Sometimes, however,  that does not work.  What I have found is that the program's download has timed out waiting for a Yahoo response, and a pop-up box has come up that asks if I want to wait or stop.  Often, I do not ever see the pop-up until I close or minimize all my other windows.  Once I have chosen Wait or Stop, I can re-open PGO.    

Could this be related to your problem?

Lorraine




Title: Re:Program Disappears when I click it!
Post by: brittlestar on July 09, 2004, 03:13:56 PM
I'm noticing that when I close the application, it stays around in Task Manager.  This is on both Windows XP and Windows 2000 Advanced Server.  I'm using the trial version, and have ver 2.5.17.  I close the app by either ALT+F4 or clicking the X.  It only seems to do this after having been running for a while (more than a few hours, but less than 12).  After I close it, I double check Task Manager, it's not only sitting in the Processes list, but even in the Applications list.  I can easily End Task on it, but I hate to do this with the fragility of MS Access databases.

Any thoughts?

Che'