PG Offline

PG Offline => I need Help ! => Topic started by: Reikidragon on August 12, 2005, 02:56:05 AM

Title: Possible Fix to the Invalid page format????
Post by: Reikidragon on August 12, 2005, 02:56:05 AM
 Ok this is gonna sound strange, but  I got all my groups to start working again.

 Not sure that this is a yahoo problem after all. It could be an Internet Explorer issue????? Who knows but this is what I did.  I opened IE and went to yahoo and signed in. Then I opened PGoffline and started it up with IE still open to The yahoo sign in page.  It then started downloading all the messages that I had been blocked from getting.  It seems to be working for me. Or maybe yahoo quit messing with it? Who knows All I do know is that it is working again for me.

 Try it and see if it is working for the rest of you.


  Alex
Title: Re:Possible Fix to the Invalid page format????
Post by: Reikidragon on August 12, 2005, 03:36:00 AM
 I forgot to mention that I am running version 2.5.39 on windows XP


 Alex
Title: Re:Possible Fix to the Invalid page format????
Post by: milanopilot on August 12, 2005, 03:38:08 AM
Hey Alex,

It worked for me!  I was logged into Yahoo on my Firefox browser - haven't used IE for a while now.  I dusted off my IE and used it to log onto Yahoo. My IPF problem immediately went away.  Amazing.

Lewis
Title: Re:Possible Fix to the Invalid page format????
Post by: nightstitcher on August 12, 2005, 04:47:25 AM
A me-too on that fix. I almost never use IE, but brought it up, and gave it a try. My messages are rolling in as I type. (I'd tried the same thing last night using my usual browser (Mozilla), and it didn't help). Is Yahoo looking for an IE cookie?
Title: Re:Possible Fix to the Invalid page format????
Post by: Wilson Logan on August 12, 2005, 10:47:57 AM
Ok Chaps,

This is due to a feature in PGO called 'Skip Authorisation'.

If you have it set (in File--> Options--> Workflow) it uses the cached login in IE to log you in to Yahoo. When you are doing a refresh it saves a little time as otherwise PGO would log in & out of each group as it refreshes.

If you clear your IE cache this feature won't work. I think in future I'll have it automatically fall back to trying to download with Skip Authorisation off if it fails with it on.

Cheers,

Wilson.
Title: Re:Possible Fix to the Invalid page format????
Post by: lorraine on August 12, 2005, 02:07:43 PM
Well, now you all are just making me mad.    It didn't work for me at all. ???  I tried deleting cache and cookies, and then siging in to Yahoo.  I left up the IE screen.  I tried logging in from groups.yahoo.com and also from login.yahoo.com.  I verified that I do indeed have cookies from Yahoo for IE.  I up'd the amount of drive space for IE cache.   I tried checking and unchecking the "remember me" box on the login screen.

In PGO, I checked and unchecked Skip Authorisation.  I upgraded from .39 to .40.  I tried it with message caching turned on and turned off.  I tried checking Use Old Format.

I deleted all Yahoo cookies in Firefox, and cleared cache.  

I'll try it all again when I get home on one of the other computers.   :-\   If it doesn't work, I'm going to stomp my feet and stuff.

Lorraine  
Title: Re:Possible Fix to the Invalid page format????
Post by: lorraine on August 12, 2005, 02:42:30 PM
And now, on the same computer that I was on for the post I made 10 minutes ago, it works.   ;D

I'm not sure what I did differently, but I was messing around with the Standard vs. Secure setting on the Yahoo login.  I believe that I had it set for standard login, with the "Remember this ID" checked when it finally started working.  

PGO option - Skip Authorisation is checked, and message caching is turned on.

This time I was also very, very careful about making sure I shut down and restarted PGO when I tried something different.  I'm wasn't always consistent about that before.   (Does PGO pick up the IE cache upon startup?)

I'll play some more after I get caught up a bit and let you know if I find out anything more definite as far as secure/standard logins go.

Lorraine
Title: Re:Possible Fix to the Invalid page format????
Post by: lorraine on August 12, 2005, 03:31:32 PM
OK.  This is my last post on this... until the next one.

I have since found:

To get it to work, I must use Standard login and have "Remember my ID" checked.

As long as I don't want to change user IDs, I don't have to have IE open.   I can even close and reopen PGO and it will still work -- as long as I don't logout of Yahoo before closing the window.

I have two different user IDs that I use for groups.  I have to log out of one user and log in using the other ID through IE to get all my groups.  I don't have to shut down PGO between logins.  I log out and in, and then hit Refresh in PGO and I get the other half of my groups.  

If I uncheck "Skip Authorization", it will download for the groups of the user ID I last logged into, but will go back to IPF errors when it tries to log into for the groups with the other user ID.

So PGO still has an authorization issue, but one can work around it.  If it's a while before an update comes out to fix it, I'll most likely get all groups on one ID.

Lorraine
Title: Re:Possible Fix to the Invalid page format????
Post by: Denos on August 12, 2005, 09:01:06 PM
Alex,

Tried your possible fix, using a different browser. Didn't work, sadly.


Denos
Title: Re:Possible Fix to the Invalid page format????
Post by: Reikidragon on August 12, 2005, 09:22:35 PM
 Did you try it with IE? that is the browser that Works with PGO.


 Try it with IE.


 ALex
Title: Re:Possible Fix to the Invalid page format????
Post by: gunnar-f on August 13, 2005, 12:16:54 PM
This workaround works for me, I log in to the group of interest using IE and stay logged in, then start PGOffline. I do NOT have the "skip authorisation" option enabled that Logan talks about.
Title: Re:Possible Fix to the Invalid page format????
Post by: Wilson Logan on August 13, 2005, 02:07:27 PM
If you switch 'Skip Authorisation' off then PGO uses the info in Master Login to sign on to Yahoo itself. You therefore do not need to be signed in to Yahoo using IE if 'Skip Authorisation' is unchecked.

If you could this to confirm I would be grateful.

Cheers,

Wilson.
Title: Re:Possible Fix to the Invalid page format????
Post by: sonexwip on August 13, 2005, 02:54:03 PM
Wilson - I checked.
If Skip Auth. is off I continue to get IPF errrors  (Master Login info is correct)

Like the others, I got things to work by
- clearing the IE cookies and cache
- logging into Yahoo (either standard or secure - but with the "remember my ID" box checked - this seems to be the key)
-  leaving that session run
- starting up PGO with "Skip Auth" enabled

No more IPF and I'm back up to date.
Title: Re:Possible Fix to the Invalid page format????
Post by: lorraine on August 13, 2005, 07:33:00 PM
Wilson,

What sonexwip said...  If I turn off (uncheck) Skip Authorization, I get IPF errors.  I can only download by skipping PGOs authorization and using IE cookies/cache.
Title: Re:Possible Fix to the Invalid page format????
Post by: nightstitcher on August 14, 2005, 07:55:18 AM
I found I don't have to login using IE every time or even every day. After I did it a couple days ago, and thereby restarting my message flow, I haven't had to do it since (or even have IE open), but it's only been a couple days, so perhaps when the cookie expires, cache gets overwritten or whatever.  I'll have to do it again.  Like others, I got the IPF whether skip authorization was on or off. I also have always had "remember me" on in Yahoo.
Title: Re:Possible Fix to the Invalid page format????
Post by: wundrbee on August 14, 2005, 04:16:53 PM
Quote from: sonexwip on August 13, 2005, 02:54:03 PM
Wilson - I checked.
If Skip Auth. is off I continue to get IPF errrors  (Master Login info is correct)

Like the others, I got things to work by
- clearing the IE cookies and cache
- logging into Yahoo (either standard or secure - but with the "remember my ID" box checked - this seems to be the key)
-  leaving that session run
- starting up PGO with "Skip Auth" enabled

No more IPF and I'm back up to date.


Wilson,

I checked, too. For over two weeks I've been checking and unchecking everything in PGO 2.5.40 (I'm running Winxp) I've tried Skip authorization  both off and on and I was getting IPF regardless of what I did.

I had tried this once, but I did not understand that you did not have to delete i.e's cache and cookies, so it didn't work. Well, I just tried it, and everything is working like a charm.

Is it possible that the problem is within PGO? I'm not a programmer so I'm probably the last person that should be guessing :)

Tammi U.
Title: Re:Possible Fix to the Invalid page format????
Post by: Pamina on August 16, 2005, 06:24:15 AM
Hello All

I'm new here, and first would like to express my appreciation to Wilson for all his individual email support to date.  (Much of that was probably necessitated by my hard-drive problems.)  I really like PG Offline and recommend it wherever I can, plus the support is invaluable.  A couple of days ago I had some major engineer-clean up work undertaken on the hard disk.  One of the problems was that the temporary folders were extremely full.  So these were cleared entirely.

The day after I experienced message download problems, and Wilson referred me to this thread.  

Yesterday I followed the advice given here, opened IE, logged into Yahoo!, and only  *then* did I try to download messages.   All worked fine!   Didn't want to prematurely count chickens, so waited until this morning.  No need to open IE or log into Yahoo! Everything as per normal!

Take care, people +
Best Wishes

Pamina

 
Title: Re:Possible Fix to the Invalid page format????
Post by: technomom on August 16, 2005, 05:25:23 PM
I don't have "skip authorization" checked.

I cleared my IE cache and cookies, though I have *never* used IE to access Yahoo!Groups.

I still have the same error message.
Title: Re:Possible Fix to the Invalid page format????
Post by: lorraine on August 16, 2005, 08:53:47 PM
Quote from: technomom on August 16, 2005, 05:25:23 PM
I don't have "skip authorization" checked.

I cleared my IE cache and cookies, though I have *never* used IE to access Yahoo!Groups.

I still have the same error message.

Until you take all of the steps that have been listed, you will continue to get the error message.  

Clear IE cache and cookies. (You may not have to do this again, but it doesn't take that long to do.)
Login to Yahoo groups using IE with the "Remember my ID on this computer" option checked in the login box.
Check (turn it on) Skip Authorization in PGO.

Title: Re:Possible Fix to the Invalid page format????
Post by: L.D. on August 17, 2005, 09:41:44 PM
I'm still getting the same error too. >:( ???
Title: Re:Possible Fix to the Invalid page format????
Post by: Wilson Logan on August 18, 2005, 10:10:21 PM
Please try the new patch:

http://www.pgoffline.com/groupmanager/pgpatch25041.exe

Cheers,

Wilson.
Title: Re:Possible Fix to the Invalid page format????
Post by: AceHarddrive on August 19, 2005, 06:05:42 PM
Well, I'm on FireFox 1.06 (haven't used IE in quite a while).  I tried a workaround Wilson emailed me about some time ago:

1. Uninstall PG Offline
2. Manually delete [HKEY_CURRENT_USER\Software\VB and VBA Program
Settings\PG Offline] from the registry. You can use Start--> Run-->
regedit to edit the registry.
3. Re-install PG Offline back to the same folder.

I did this, did a computer restart, then registered PGO again.  It worked!  

~Tim   ;D
Title: Re:Possible Fix to the Invalid page format????
Post by: Wilson Logan on August 20, 2005, 12:57:10 AM
Thats exactly right. PGO uses your cached login details. If you clear your cache or it expires then you'll need to re-login.

Or you could just switch Skip Authorisation off permanently.

Cheers,

Wilson.
Title: Re:Possible Fix to the Invalid page format????
Post by: technomom on August 21, 2005, 06:20:05 PM
The patch hasn't changed a thing for me. If I turn off "skip authorisation," I get the IPF errors. If I'm not currently signed in to Yahoo!Groups in IE, I get the IPF errors even with "skip authorisation."

I've done the whole clearing of cache/cookies/etc. for IE, of course. That's quite the nuisance, as I have to go back to log in at sites I normally have cookied.

Since I've *never* used IE to read Yahoo!Groups (I don't read any of them at the site anyway), but I've been able to use PGO just fine in the past, I'm unclear as to why this is happening. I can't see Y!G changing something that makes me use IE - although I completely acknowledge that I do not know all that's going on "behind the scenes" when I log in.
Title: Re:Possible Fix to the Invalid page format????
Post by: Wilson Logan on August 23, 2005, 03:02:46 PM
Hi Cynthia,

If you are using 2.5.041 and you?ve never used IE as a browser for Yahoo then you should always have ?Skip Authorisation? switched off.

?Skip Authorisation? uses your cached login information from IE to log you on to Yahoo Groups. If this information is missing because you don?t use IE then an error will result if ?Skip Authorisation? is enabled.

With the new version &  ?Skip Authorisation? switched off you should have no trouble getting your messages.

If you?re still getting IPF errors, please email me a full screenshot of PG Offline when you get the error.

Thanks,

Wilson.


Title: Re:Possible Fix to the Invalid page format????
Post by: Rainbows on August 29, 2005, 01:43:36 AM
I have just downloaded the trial version (PG Offline 2.5.41) and am getting the error:

8/28/2005 5:40:21 PM >  Set group's info
8/28/2005 5:40:21 PM >  Authorization skipped
8/28/2005 5:40:22 PM >  Get group's list
8/28/2005 5:40:23 PM >  Error : Invalid page format.

I tried all the suggestions here.  Cleared cache and cookies in IE 6, even though I don't usually use IE.  Signed out, signed back in on IE and one of my groups is open.
 
I'm trying todownload my groups - have never gotten any further than the message in many attempts.  I've tried turning authorization off and on, etc.  Nothing seems to work.  Sometimes, I got the message that authenticated occurred.  

Barbara
Title: Re:Possible Fix to the Invalid page format????
Post by: technomom on August 29, 2005, 01:51:31 AM
Quote from: Wilson Logan on August 23, 2005, 03:02:46 PM
If you?re still getting IPF errors, please email me a full screenshot of PG Offline when you get the error.

I sent it to you, but haven't heard back yet.

Thanks,
Cyn
Title: Re:Possible Fix to the Invalid page format????
Post by: Rainbows on August 29, 2005, 02:01:29 AM
I tried the "Add Group" to manually add my groups, and the messages started to download!!!
 However, after about the 1st 15 or so, the program crashed with the message to report to Microsoft.  That has happened a few times now, then when I re-open the program, it starts up OK adn then downloaded the mesages from the group.  When I add a new group, same thing.
 Can't get the "get groups" option to work at all, so I guess I have to add all my groups manually.

Barbara
Title: Re:Possible Fix to the Invalid page format????
Post by: AceHarddrive on August 29, 2005, 04:36:08 AM
Y'all might just have to try what I did (see post #21).  It worked for me!

~Tim  8)
Title: Re:Possible Fix to the Invalid page format????
Post by: Wilson Logan on August 29, 2005, 08:19:56 AM
Barbara,

Are you running Win XP SP2?

This may be relevant:

http://www.pgoffline.com/classic.htm

Can you tell me what the Microsoft error dialog says or send me a screenshot of it?

Thanks,

Wilson.
Title: Re:Possible Fix to the Invalid page format????
Post by: Wilson Logan on August 29, 2005, 08:21:29 AM
Cyn,

Can you send (re-send?) it to

wilson.logan (at) ntlworld.com

just change the '(at)' for '@'.

Cheers,

Wilson.
Title: Re:Possible Fix to the Invalid page format????
Post by: L.D. on September 01, 2005, 10:26:19 PM
It finally works! Thanks for fixing the problem!

But have u fixed the other problem yet of where it is only downloading the posters name and not any of the message?
Title: Re:Possible Fix to the Invalid page format????
Post by: Wilson Logan on September 05, 2005, 07:45:11 PM
You tell me. Have you got an example I can try ?

Cheers,

Wilson.