PG Offline

PG Offline => Bug Report => Topic started by: mwirkk on January 31, 2015, 11:57:03 PM

Title: Version 4.0.821
Post by: mwirkk on January 31, 2015, 11:57:03 PM
Hi Wilson, et al.,

I was excited to see your recent message about the availability of 4.0.821. It sounds like it's the one I've been waiting for, and I downloaded and installed it right away. I first purchased PGO back in 2007, but I haven't used it since Y!groups introduced their NEO format. Thanks for keeping at it!!  :)

But I've ran into a small problem.  I've long since lost track of any original registration code I had had back then, assuming it would even work now anywayz. Even a few years later when I tried to repurchase it I was refused, the reason given being that I was already a registered user. But that was a different issue, and I digress. I am now trying to purchase a new license again, but when I click the [Purchase] button in the Registration dialog (Help >> Product Registration) I do not get the Registration Request dialog like shown in Step 2 of the PersonalGroupware "Purchase" instructions page. Nothing at all seems to happen.

I don't remember an automatically populated field for the HDD S/N in the earlier version (as shown in the purchase instructions page), so I'm wondering if it is having problems with that. Iff so, is there a built-in timeout I should expect to wait before getting a response of some kind?

I am using 64-bit Windows 7 Ultimate edition. I tried executing PGO4 (after install) "As Administrator", but that did not help. I ran the installer while logged in as an admin user, but I did not run the installer executable with elevated privileges, if that makes any difference. I have not tried testing with the UAC disabled.

I'm not sure I'm on the right track. It might be a bug. Or maybe it was user error somewhere along the way. Thanks in advance for your time and help.

-mwirkk
(Matt in Seattle)
Title: Re: Version 4.0.821
Post by: Wilson Logan on February 01, 2015, 10:37:36 AM
Hi Matt,

Sorry I'm not sure if your question is just about registration or downloading as well?

If its just registration, currently PGO is undergoing a major overhaul (part of which is the registration function) and until that is complete it will be offered on a 60 day rolling trial basis.

Cheers,

Wilson.
Title: Re: Version 4.0.821
Post by: mwirkk on February 03, 2015, 04:14:44 AM
Thanks for your reply Wilson. The download and installation went just fine. My question was about registration. I did not realize it was not possible with this build. I'll keep an eye out for updates as they come along. Hopefully I'll be a way to send some $$ your way soon. :)  -Matt in Seattle
Title: Re: Version 4.0.821
Post by: Wilson Logan on February 03, 2015, 12:48:43 PM
Well, I can't say I won't be happy to see some $$$ :)

We've a wee bit to go yet though... lots to do!

Cheers,

Wilson.